Privacy Policy

Overview

Default Parent helps families share child routines, Today tasks, notes, invites, notifications, widgets, Live Activities, and household history. This policy explains what information we collect, why we collect it, and how it is used.

If you have questions, contact us at hello@defaultparent.co.uk.

Information We Collect

• Account details such as your name, email address, password authentication record, and session information.
• Family details such as family name, family members, invite codes, roles, and display names.
• Child profile details such as child name, age group, colour, and avatar choice.
• Routine and Today data such as task titles, notes, recurrence days, assignees, task statuses, and today-only changes.
• Subscription information such as plan, status, platform, transaction identifiers, renewal status, and entitlement details.
• Notification details such as device push tokens and notification permission status when you enable notifications.
• Diagnostics and product analytics such as app errors, crash reports, performance information, screen views, and product interaction events.

How We Use Information

• To create and manage your account and persistent sign-in session.
• To show the correct family, children, routines, Today tasks, widgets, Live Activities, and history.
• To sync changes between adults in the same family.
• To send account emails, password reset emails, and family invite emails.
• To send family notifications when you choose to enable them.
• To verify subscriptions and unlock Premium for the whole family.
• To understand app usage, diagnose errors, improve reliability, and prioritise product improvements.

Services We Use

Default Parent relies on trusted service providers to operate the app:

• Better Auth for authentication and session management.
• Neon Postgres and Drizzle ORM for secure database storage.
• Render for hosting the Default Parent API.
• Resend for transactional emails such as invites and password reset emails.
• Apple and Google for app store subscriptions and in-app purchase processing.
• Expo and Apple Push Notification service for push notifications.
• Sentry for crash reporting and error diagnostics.
• PostHog for product analytics and usage insights.

Analytics, Diagnostics, And Tracking

We use analytics and diagnostics to understand whether important flows work, such as creating a family, adding routines, sending invites, enabling notifications, and starting Premium. We do not sell your personal information and we do not use third-party advertising tracking in the app.

Data Sharing

Your family data is shared with adults who are members of your family in Default Parent. We do not make your family routines public. We may share data with service providers only as needed to run the app, process subscriptions, send emails, deliver notifications, improve reliability, and meet legal obligations.

Children's Information

Default Parent is made for parents and guardians, not for children to use directly. Parents may add child profile information and routines so the household can coordinate care. Please only add information that is useful for the shared family routine.

Data Retention

We keep account, family, routine, subscription, and history data while your account or family remains active. Some operational records may be retained for security, support, accounting, subscription verification, or legal reasons.

Your Choices

• You can update family, child, parent, and routine details in the app.
• You can disable notifications in your device settings.
• You can manage or cancel subscriptions through your Apple ID or Google Play subscription settings.
• You can contact us to request help with account or data deletion.

Contact

For privacy questions or account support, email hello@defaultparent.co.uk.